Frequently Asked Questions

1. What is Louisiana Mart?

Louisiana Mart is your trusted online destination for smart, practical everyday essentials — from home and kitchen tools to personal care, Fashion, Pets, Automobiles and lifestyle products, all curated for quality and value.

2. Where do you ship?

We currently ship within the United States. Stay tuned as we expand our delivery network internationally.

3. Are your products really eco-friendly or safe to use?

Yes! Many of our items are made from sustainable, reusable, or recyclable materials. We carefully source products that are safe, practical, and designed to support conscious living without compromising on quality.

4. What packaging do you use?

We aim to minimize waste by using recyclable and/or biodegradable packaging materials. Whenever possible, we avoid plastic and choose eco-responsible shipping options.

5. How can I track my order?

Once your order has shipped, you’ll get a confirmation email with a tracking link so you can monitor your delivery in real time.

6. Are your products ethically sourced?

Absolutely. We work with verified suppliers who follow ethical labour practices, sustainable sourcing, and strict quality standards.

7. How long does shipping take?

Standard shipping typically takes 7–12 business days. For faster delivery, we offer express shipping, which usually arrives within 6 –10 business days. You’ll receive an email with a tracking number as soon as your order is shipped.

8. Do you accept returns?

Yes! We offer a 30-Day Return Policy on most unused and unopened items. For full return instructions, please visit our Returns & Refunds page.

9. Do you offer bulk or wholesale orders?

Yes! For bulk or wholesale pricing, please reach out to us via email at support@louisianamart.com or through our Contact Us page.

10. How can I contact your team?

You can contact us anytime via:

We typically respond within 24 hours.